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10 Things to Consider when hiring an IT Consulting Agency

Why you should hire an IT consultancy service

Many businesses are finding it extremely difficult to remain afloat in today’s highly competitive, intense, profit-driven environment.  IT systems are the backbone of most businesses today, finding a cost effective way to keep such systems up and running could mean survival or sinking into the abyss. There is no easier way to say it: sometimes, your existing IT department needs a little extra workforce.  Maintaining a skeleton crew IT department is not only time consuming, it can get very expensive and inefficient. With the rate of business accelerating and incredible advancement of the internet, cheaper data, and skilled IT individuals subcontracting your IT support systems might just be the support solution your business and existing IT department needs! Here are just some of the many services subcontracting IT tasks can help you with: 
  • Help Desk available 24/7/365
  • Cloud hosting services, including maintenance and back-up services
  • Applications management: everything from installation to configuration and upgrades
  • HIPAA-compliant storage and portal solutions
  • Remote IT management
Apart from the tremendous economies of scale, on-demand talent, and relevant skills from which you’ll benefit, lower costs mean you have more funds to spare for other operations. Here are other benefits:

[ 1 ] FREE UP YOUR STAFF TO BE MORE CREATIVE AND FOCUS ON OTHER CORE BUSINESS TASKS

Imagine the amount of time it requires setting up a printer, password resets, refilling a cartridge and other such bothersome tasks that kill your Wi-Fi network, etc. Imagine if your staff is freed from all that stress and instead focused on more important revenue-driven duties. Using Tablet, iPhone, Mobile phone, posting to Facebook, Snapchat, Instagram or even Twitter doesn’t qualify Millennials as tech-savvy, and certainly not business tech savvy It is true that Millennials are finding it difficult to come to terms with the rapid improvements in technology, according to recent CNBC research. Once your IT systems are set in place, your mission critical staff should be focused on more important things with your core business in mind. Contracted IT specialists are trained for the specific purpose of helping businesses succeed by handling all IT-related aspects of your business.  This allows you to focus on your core business, knowing your IT needs are being managed– frequently at a fraction of the usual cost

[ 2 ] AN EFFICIENT STAFF ROLL MEANS GREATER ECONOMIES OF SCALE 

A business processing team focused on information and communication technology that is partnered with the giants in the industry like Microsoft, Cisco, Dell, etc., can be a lifesaver – literally. Passing on your IT needs to an IT consultant means you get to save more money, time, and effort at a fixed cost. Aggregated, this means more economies of scale. You can redirect the savings from IT solutions to other branches of your business and scale up easily. The IT solutions company is focused on IT solutions, they deliver results faster and less expensive than ever.

[ 3 ] SAVE BIG ON OPERATING EXPENSES AND SALARIES

Staying abreast of new technology is time consuming and expensive especially when its not your core business. Delegating IT tasks to an IT consulting agency allow you to leave the training and education to others and reduce your staff and training costs. This will augment your IT department with knowledge or expertise that may be missing from your team or assist with filling a staffing void due to illness, FMLA or vacations. Many small businesses do not require a full time IT department so they settle on having an employee who is “good at computers” function as their IT staff.  While this may seem like an economical answer, the lack of professional attention and education may result in higher expenses due to uninformed decision-making on equipment purchases, poor quality and low utilization of software implementations to highlight a few of the problems with this route. Because you pay for only specific tasks, you may just be saving as much as 50% of your original IT support system bills – while getting expert level support and services from a consulting firm.

[ 4 ] WHAT YOU PAY FOR IS WHAT YOU GET

Just like the computer jargon, “what you see is what you get” (WYSIWYG), you get to pay for specific services only – and nothing more! This is perhaps one of the most important benefits of delegating your IT systems and application support to a consulting firm. Firms are  staffed with the talented individuals in their areas of specialization, on-hand, waiting to solve clients’ needs. These firms offer flexibility, timely solutions, expert advice, and responsiveness to your IT needs while minimizing the cost.

[ 5 ] FOCUS ON MANAGING YOUR BUSINESS AND MAKING MONEY; IT CONSULTING FIRMS WOULD TAKE CARE OF THE REST

Forget AI (Artificial Intelligence) for a moment, your current IT staff are human and for that reason, it is safe to say that anything can happen. How would you respond if your networking engineer lost his mom and falls into a depression, skipping work for weeks?  Think about a new piece of software your business requires but your current AUTOCAD designer just cannot master it. Would you fire them both and hire new people – going through the recruitment and training process all over again? At an IT consultancy firm, they’ve got all the expertise your business needs to stay afloat and compete favorably in a dog-eat-dog environment, without having to readjust your budget to find the funds.  By using an IT consultancy service, you can get on-demand expert IT support all year round. This not only helps your staff, it helps your regular IT department by assisting when they are overwhelmed or have a void in knowledge, skills or manpower. The agility to handle unexpected situations, the joy of flexible payments, and the satisfaction that comes from the fact that you can go to sleep knowing full well that someone is in charge, is worth starting to think about subcontracting some of your IT gigs to a consultancy firm.

[ 6 ] ENHANCE PRODUCTIVITY – YOUR NUMBER ONE REASON FOR STARTING THE BUSINESS

Because IT service providers are generally in the business of helping other firms grow without the hassle of IT complexities, you and your staff can focus on making the business more productive instead – and with fewer resources expended. As experts in all things information and communication technology, this team is behind the scene implementing well-developed plans that are geared towards increasing your productivity. Given the fact that technology does not work in isolation, you can trust such a team to weave a robust IT system that would be cost-effective, efficient, and woven around your firm’s overall strategic goals. This is the way to go if you plan to increase or enhance productivity while cutting costs at the same time. From drawing up a plan, implementing the same, and sustaining the process through necessary maintenance, you can rest assured that your IT systems are in good hands while focusing on other important parts of your business like R&D, production, sales, marketing, branding, etc.

[ 7 ] REDUCE DOWNTIME AND INCREASE REVENUE INSTEAD

Having to compete with bigger companies in your niche but then relying on a network that is unstable is the end of your business dreams. To stay in the ring and box the bigger boys, you dare not leave any margin for error! Computer downtime – including internet, networking, or web portals indicates two things: you are either too casual about your business or do not have the capacity to make your customers happy. Without stable and well integrated IT systems monitored by experts in their various departments, forget about competing and retaining customers; and oh, forget about increasing your revenue too!. An IT consultancy firm gives you peace of mind, bringing expertise the likes seen among Fortune 500 companies and multinational conglomerates to your business; but this time scaled down and properly designed for your business. Every IT professional knows that when your network is facing downtime and customers or other stakeholders cannot access your data, website, or communicate via email and chat tools, then the end is near. That moment could spell death for your business.

[ 8 ] KILL THE COMPETITION BEFORE IT GROWS

Having a competitive edge over your rivals in your desired niche can be achieved just by tweaking the kinds of software or IT systems you use. Why do you think Facebook bought WhatsApp and Instagram? It’s all about killing the competition by having a competitive edge. Your firm may not be the next Facebook, but understanding that having expert IT employees who are on top of their game and are updating their knowledge daily is key to staying afloat and remaining one-step ahead of the competition. By helping your company leverage new IT applications and tools and bringing your entire system up to speed with the latest trends, you too can gain the competitive edge over others in your business space.

[ 9 ] DO NOT LOSE YOUR BEST EMPLOYEES TO THE COMPETITION

Nothing can kill a business faster than losing its core staff to its rival, including their highly skilled IT staff. The fact is that we all get burned out at work, some more than others. This is the number one reason why employers lose their most important employees because they are not receiving the help they need to make the business run efficiently. With all its secrets and processes exposed like that, there is little or no chance of survival. To avoid that, you need to ensure your staff is happy with the network, with the technology, and with the software driving it all. No employee enjoys downtime, none would be happy with receiving insults and an incessant barrage of negative feedback from unsatisfied, or even downright furious clients. To keep your employees happy and productive, relieve them of the hassles IT systems can bring along. Let the experts in an IT consultancy firm take care of all that – because that’s what they do best.

[ 10 ] GAIN ACCESS TO EXPERT IT SUPPORT

Imagine for a moment how many people from around the world are waiting for Microsoft or Cisco to give them solutions to their queries – they are in their thousands, if not hundreds of thousands. You don’t want to go through that process when your clients and customers are facing downtime, frustrated with doing business with you. With well-established IT services firms housing the best and brightest tech experts at the helm of affairs, you can get speedy solutions to all your IT queries. This is because these firms have special relationships with the hardware or software companies and can easily sidestep so many protocols, just to find a solution in minutes. Those minutes you have saved could be the difference between your business surviving or fading rapidly.

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